SUPPORT

General customer support
Technical support
Current versions
End-user license agreement
Maintenance and Technical Support Contract

  

General customer support

For any information on the purchase methods, registration and licensing of Alconsoft software or for any non-technical inquiries, you can email the sales department at sales@alconsoft.com

Technical support

For technical assistance regarding the use of our software, click here to Request Support.

Current versions

ExtrAXION 4.3.0.17 Date 20/3/2017

 In order to see the version you have installed at your system, follow the subsequent steps:

  • Choose Help from the main menu

  • Select About Alconsoft ExtrAXION

  • At the top of the window that appears, you can see the name of the program and the installed version.

End-user license agreement

The end-user license agreement thoroughly describes the terms of use and the license agreement of our products. When you install an Alconsoft S.A. software program you are prompted to accept the terms of this license. In case you do not accept these terms, the installation will stop and you must delete all the copies of our software from your computer. If you accept the terms of the license agreement, you should respect all the terms for as long as you use our software. In order to see the license agreement before purchasing our software, click on the following link End-user license agreement. For any inquiries about the terms of the license agreement, please do not hesitate to contact us at info@alconsoft.com .

Maintenance and Technical Support Contract

All Alconsoft products are supported by a team of well experienced engineers enabling the end-user to take full advantage of the software. Alconsoft applications are covered by a FREE six-month maintenance and technical support agreement which includes:
  • Free technical support via our website or email
  • Free updates and releases during the first six-month period